HueNest: Color by Number
Support
Need help with HueNest? Try the steps below or contact us.
Artwork won’t load
Check your internet connection and try again. New artwork must be downloaded before it can be colored offline.
Can I continue offline?
Yes. Artwork that has already been downloaded can be colored offline. Pending progress updates retry when a connection is available.
Saving to Photos
HueNest asks to add a finished artwork to Photos only after you tap Save. HueNest does not read your photo library.
Restore after reinstalling
HueNest does not currently offer accounts, cross-device sync, or progress recovery after the app is reinstalled.
Deleting progress
Open the artwork from History and choose Delete. After confirmation, its local progress and previews are removed. Downloaded artwork files remain on the device.
Restarting an artwork
Choose Restart from the artwork’s History detail. After the two-step confirmation, the artwork returns to 0% and previous progress is not kept.
Contact Support
Email gh111133@163.com. Include your HueNest version, iOS version, device model, and a short description of the issue. Do not send passwords, access tokens, or signed download links.